Amber Hunt - Sprint 5 Paper 1 - Generating good insight

Introduction

Generating good insights can be a bit challenging if one does not know what one is doing. Therefore, following these steps can help if one is just starting out. Use games for reflection, ask good questions, and the 5 why questions. These steps are guaranteed to help a person with “generating good insights”. Each step is unique and works differently for each thing.

Use games to simulate reflection

Usually, most organizations don’t like to play games. They believe it is unprofessional. But in cases of generating good insight, it is not. It can help with the creative reflection, coming up with ideas and improving them. (Lynda.com – from LinkedIn, 2017) Games can also help the team be more relaxed and vibrant. They usually make sure everyone has input and/or questions. A specific game named the “question circle” makes everyone come up with a question and allows everyone to get a turn. Process of asking good questions To be successful with asking good questions, one must step back and ask why a lot. Even when everyone agrees with something, be the one to ask why, what, how, who and where? The facilitator should be the one to take the load off the team. They usually start with “primer questions”. It is a good way to get a lot of information about what the team identifies. (Lynda.com – from LinkedIn, 2017) If there is a problem, an agile team should be able to fix it. That is why questions are always good to ask. With asking them, one might run into a problem and be able to fix it before it is too late.

How to use the 5 whys technique

Asking the five whys is very important. It is never a bad thing to find different ways to improve. The first step is identifying there could be or is a problem. Actions can come later on in the process. The 5 whys technique can be used to seek out the root of the problem, how it became this way. It is very simple, “why” just needs to be asked 5 times. The beginning is easy, but ask the question is continuously asked, it gets harder. But it can be conquered.

Conclusion

In conclusion, generating good insights can be a bit challenging, but can be done. Playing games can help organizations to become more comfortable and excited about creative reflection. Asking questions can help improve the work flow and asking “why” questions can help catch problems that can be a pain later. Overall, these steps work to generate good insights.

References

Google.com. (2017). generating good insights - Google Search. [online] Available at: https://www.google.com/search?rlz=1C1CHWA_enUS628US628&biw=1517&bih=681&tbm=isch&sa=1&ei=Eg0jWrqJHIngmwHW8pKIBA&q=generating+good+insights&oq=generating+good+insights&gs_l=psy-ab.3...502128.514872.0.515347.32.26.4.1.1.0.210.2932.0j22j1.23.0....0...1c.1.64.psy-ab..4.20.2052...0j0i13k1j0i24k1j0i10i24k1.0.YzVj2FdcC-Q#imgrc=TysELCfhxD6p2M: [Accessed 2 Dec. 2017].

Lynda.com - from LinkedIn. (2017). How to use the 5 Whys technique. [online] Available at: https://www.lynda.com/Business-Skills-tutorials/How-use-5-Whys-technique/175961/468252-4.html [Accessed 2 Dec. 2017].

Lynda.com - from LinkedIn. (2017). Process of asking good questions. [online] Available at: https://www.lynda.com/Business-Skills-tutorials/Process-asking-good-questions/175961/468251-4.html [Accessed 2 Dec. 2017].

Lynda.com - from LinkedIn. (2017). Use games to simulate reflection. [online] Available at: https://www.lynda.com/Business-Skills-tutorials/Use-games-simulate-reflection/175961/468250-4.html [Accessed 2 Dec. 2017].